Hi ma'am! To answer your concern, No, it does not explode in planes because it is different from the galaxy note 7 and Samsung Company is aware about that issue and it has been resolved. but you might encounter security misconception in airports due to confusion among the products of Samsung.
Hi Pauline! After purchasing the product, did you consume the battery and charged it with the recommended charging hours which is 7-8 hours? If no, that might be the problem that you have encounter however, since you bought it yesterday you can just come back to our branch and don't forget to bring your proof of purchase.
The app that you have downloaded might not be compatible with the device or the app is taking too much of the memory of your device. Also, you can try restarting of your device.
Hi Ciara! Samsung S7 edge is available in five colours: Black, White, Gold, Silver, and Pink Gold. It uses gorilla glass 4 which a toughened glass designed to be thin, light, and damage resistant , and also has expandable memory with the use of microSD. Overall, it’s the most attractive Samsung smartphone to date while Iphone 7 is also good-looking, and could be the most attractive Apple handset we’ve seen to date. However, the basic design is the same as that of the iPhone 6.
Thank you for your inquiry, due to the high quality and features of Samsung S7 edge, we cannot offer it in a cheaper price, however we assure you that it is worth the price.
Hi Alyssa! We would like to apologize to what happen, may we ask some question regarding your concern to analyze how it happened. First, we would like to ask how long have you been using your phone? did you change your charger cable with an unofficial alternative? Because it can be one of the problem why the battery exploded. For more information you can visit the nearest branch of Samsung to settle with your concern.
Does this product also explode in the plane?
ReplyDeleteHi ma'am! To answer your concern, No, it does not explode in planes because it is different from the galaxy note 7 and Samsung Company is aware about that issue and it has been resolved. but you might encounter security misconception in airports due to confusion among the products of Samsung.
DeleteHi! I bought my S7 Edge yesterday and turned off my phone to charge it. Afterwards, I cannot open it anymore, what should I do with this?
ReplyDeleteHi Pauline! After purchasing the product, did you consume the battery and charged it with the recommended charging hours which is 7-8 hours? If no, that might be the problem that you have encounter however, since you bought it yesterday you can just come back to our branch and don't forget to bring your proof of purchase.
DeleteHope we answered your concern. Thank you!
Samsung Company
Can I use Samsung S7 Edge during scuba diving?
ReplyDeleteHow long can it be submerged in water?
DeleteHi Clarisse!
DeleteYes, because one of the features of Samsung Galaxy S7 edge is that you can use it underwater for 30 minutes in the depth of 5 feet.
Hope we answered your concern. Thank you!
Samsung Company
Hi Johanna!
DeleteYou can use it underwater for 30 minutes in the depth of 5 feet.
Hope we answered your concern. Thank you!
Samsung Company
Hi! My Samsung S7 Edge keeps on lagging whenever I open my social media accounts. Also the apps keeps on "forced closing". Why is that so?
ReplyDeleteHi Clarisse!
DeleteThe app that you have downloaded might not be compatible with the device or the app is taking too much of the memory of your device. Also, you can try restarting of your device.
Hope we answered your concern. Thank you!
Samsung Company
This comment has been removed by the author.
ReplyDeletePlease answer me between samsung s7 and iphone 7 which one is better to buy ?
ReplyDeleteHi Ciara! Samsung S7 edge is available in five colours: Black, White, Gold, Silver, and Pink Gold. It uses gorilla glass 4 which a toughened glass designed to be thin, light, and damage resistant , and also has expandable memory with the use of microSD. Overall, it’s the most attractive Samsung smartphone to date while Iphone 7 is also good-looking, and could be the most attractive Apple handset we’ve seen to date. However, the basic design is the same as that of the iPhone 6.
DeleteHope we answered your concern. Thank you.
Samsung Company
I really love my new samsung s7 edge!!! you guys must buy this one <3
ReplyDelete#WORTHIT
#BLESSED
Hi Ma'am Alyssa! Thanks for your review and appreciating our product. Please stay tuned to our websites for our newest designs.
DeleteThank you!
Samsung Company
I really want to purchase Samsung S7 Edge but it's too expensive. :( Where can I buy a cheaper one that's brand new and original?
ReplyDeleteHi Clarisse!
DeleteThank you for your inquiry, due to the high quality and features of Samsung S7 edge, we cannot offer it in a cheaper price, however we assure you that it is worth the price.
Hope we answered your concern. Thank you!
Samsung Company
My Samsung S7 edge just exploded yesterday!!! I want to refund my money NOW!!!!!!!!
ReplyDeleteAno. Sagot
DeleteHi Alyssa! We would like to apologize to what happen, may we ask some question regarding your concern to analyze how it happened. First, we would like to ask how long have you been using your phone? did you change your charger cable with an unofficial alternative? Because it can be one of the problem why the battery exploded. For more information you can visit the nearest branch of Samsung to settle with your concern.
DeleteHope we answered your concern. Thank you!
Samsung Company